Warranty: General Treatment Products, Inc. guarantees for 24 months from date of shipment (see exceptions below) against manufacturing defects in material and workmanship which develop in the service for which they are designed. We will repair or replace a defective part(s) when returned to our factory with freight prepaid; providing that the part is found to be defective upon inspection. We assume no liability for labor and/or other expenses in making repairs or adjustments. Warranty on products not manufactured by GTP Inc. are subject to factory inspection and beyond our control.
12 Month Warranty on Bromine Feeders, Poly-Tanks, Moto-G Valves, SH Mechanical Flowmeters
See Warranties specific to other manufacturers, such as Signet, Flowline, SeaMetrics, Primary Fluids which may change without notice.
Returns: Any returns or repairs being sent to General Treatment Products, Inc. needs to be accompanied with a copy of a GTP RMA# clearly attached to the outside of packaging. All returned items need to be either new or used need to be free from any process liquid or chemical. In the event items are returned and not properly packaged or decontaminated, items will be returned at owners expense for processing.
RMA Request Form:
Terms of Sale: All pricing quoted or otherwise is F.O.B. factory, and is subject to change without notice. Unless specified, pricing does not include freight, special packaging, applicable sales, excise or other taxes. On approval, credit terms are Net 30 Days from the date of shipment. All overdue invoices are subject to 1.5% service charge.
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